Legacy technology rarely fails with drama. It fails with drag. It slows decisions. It creates blind spots. It piles work on your team. And while the symptoms show up everywhere—from customer experience to operational performance—the burden lands on IT. Every time. A recent CIO article captures it well: “the danger of legacy technology isn’t catastrophic failure—it’s how quietly it erodes your resilience.” And that erosion accelerates in a world defined… Read More
